Job Summary
Responsible for overseeing and coordinating a wide range of administrative support functions to ensure operational efficiency and compliance with organizational policies. This includes managing domestic and international travel arrangements, handling visa and insurance processes, facilitating uniform related matters, verifying invoices, monitoring vehicle road tax and insurance renewals, maintaining the legal register, and supporting operational needs related to telecommunications, office equipment, and courier services.
Job Responsibilities
- Coordinate end-to-end business travel arrangements (local & international), including Travel Requisition Form review, eligibility checks, visa and insurance applications and ensuring policy compliance.
- Maintain accurate travel documentation, ensure cost-effective bookings and act as the main liaison between departments and external travel service providers.
- Review and verify uniform requisitions in line with policy, oversee timely issuance and distribution, and coordinate uniform stock control to ensure accurate records and adequate inventory levels.
- Support uniform tender processes and coordinate with vendors to resolve issues related to quality, delivery, and compliance.
- Manage and coordinate mobile and fixed-line services, including service applications, number transfers, troubleshooting, and administration of the telecommunications portal.
- Maintain updated official contact listings, support PABX operations and ensure telephone directories are updated.
- Coordinate procurement, servicing and issue resolution for photocopiers, water dispensers and related office equipment.
- Ensure meeting rooms are properly maintained and manage all courier services (incoming and outgoing).
- Verify and process invoices for travel, uniforms, telecommunications, photocopy services, courier and water dispenser services.
- Liaise with departments and vendors to resolve discrepancies and prepare monthly administrative reports.
Requirements
- Degree in Human Resource Management, Business Administration or a related field.
- Minimum of 3 years of relevant work experience, with experience in travel desk arrangements considered an advantage.
- Proficient in Microsoft Office applications.
- Excellent command of both written and spoken English.
- Problem-Solving: Ability to troubleshoot issues and coordinate solutions.
- Attention to Detail: Accuracy in documentation, reports, and correspondence.